Missed Call Alerts

Missed calls mean lost business and wasted marketing spend. SMS Mob’s missed call alert sends you an email within seconds of a missed call, so you can ring back straight away and repair the damage.

Sometimes a missed call may indicate that there’s a problem with your phone lines – our missed call alert lets your telecom manager know there’s a problem whilst keeping your customer care team up to speed with everyday issues. If you’re also using SMS Mob’s IVR service then you can set up alerts to tell you when a caller abandons a queue and how long they were waiting for before they gave up. Missed Call service is a completely automated web based application enables you to get the real time notifications of all calls on your dedicated Mobile/Land Phone/Toll Free Number. Our system also has the power to start an interactive session with your customer by integrating our different API’s (SMS, 2 Way Messaging, Voice, Email, Call Back, Call Conference etc)

Key features at a glance

  • Real-time alerts
  • Fully configurable by number
  • Multiple recipients
  • Alternate recipients on fault
  • Optional SMS alerts on fault
  • Fixed monthly fee